quality loss function

quality loss function
= QLF
A measure of the effectiveness of quality control techniques, which reflects the economic losses incurred by the customer as a result of:
• maintenance and failure costs;
• damage to the environment;
• the costs of operating a product. QLF was developed by Genichi Taguchi; it differs from other quality approaches that accept random variation within limits. QLF recognizes that any deviation from the designed specification involves extra cost for the consumer.

Big dictionary of business and management. 2014.

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